Dongguan Car Service Customer Reviews

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What our customers say about us

Great service all the way around. Prompt pick-up, was given instruction on immigration/customs at the border of Hong Kong and mainland China, driver me met on the other side and we continued our journey to drop-off point. Driver was very courteous, and spoke English well. The vehicle was clean, very comfortable, and equipped with device chargers. Well worth the money when considering all the things that could go wrong trying to take public transport to the border, and then finding your way to the destination on the other side, not being able to communicate in the language.

Dongguan Car Service Reviews

Scott C.

President at Crossroad Distributor Source, USA

May, 2019

Excellent service. I booked a cross-border transfer to Shenzhen for my parents from Hong Kong at the very last minute as my previous booking with another “premium” company (starts with Black, ends with Lane) was cancelled only 8hrs beforehand due to a “system error”. China car company were a little bit more expensive but worth it in my opinion as my parents arrived relaxed and refreshed without any hassle. Will definitely use again.

Dongguan Car Service Reviews

Joshua M., AUS

May, 2019

Used to transfer from Hong Kong airport to Shenzhen.

I was met at arrivals by the driver with a clear sign. The vehicle was immaculately clean and comfortable. The driver made it very clear what I needed to do to clear the border. Used again on the return journey to Hong Kong and the high standard of vehicle and service were the same. Highly recommended and would have no hesitation in recommending.

Dongguan Car Service Reviews

Andy G., USA

May, 2019

Easy pick up and driver was waiting…

Easy pick up and driver was waiting right outside the doors. Spoke English well and good communication during the trip on what to do to make transit though border nice and easy. Thank and will use again.

Dongguan Car Service Reviews

Karl B.

Managing Director at Incident Prevention Group, NZL

May, 2019

I have worked with China Car Service for over 10 years and they have always been very efficient, accurate, courteous and professional to work with. Their confirmations are quick, coverage is huge, professional drivers, new and clean vehicles, invoicing is prompt, what more can I ask for? Being a London based Chauffeur firm, our travelling clients are high-end VIP's from various industries/sectors so it's important I can use an affiliate I have 100% faith in to execute the service to the highest degree. Would highly recommend China Car Service to anyone travelling out to the Asian countries! Well done team!!!

Dongguan Car Service Reviews

Gurvinder M.

Crawfords of London, UK

Apr., 2019

I have used the service about a dozen…

Long time customer: I have used the service about a dozen times now over the past 4 years.. and I am pleased that I always get the same driver, in a clean safe car.. and we never get lost and do well to avoid traffic. The service is expensive.. but worth it.

Dongguan Car Service Reviews

Jay R.

VP/Sales Mgr. at Penn, Sylvan Hardwoods, Inc., USA

Apr., 2019

Hong Kong Central to Shenzhen airport transfer

It was pretty simple as i had all of my doc's in line with my itinerary - staying in Hong Kong Central and departing through Shenzhen - and they were prompt in the quotation; they arrived on time; and they delivered me to the airport on time with minimal hassles (if you call the border crossing hassle free). The vehicle was an upscale toyota passenger van that was quite comfortable. The driver, who might have had a few words of English, was professional and minded after us through the transfer. If you don't mind spending $200 USD on a business class transit, it beats the route, transfer, schlepping of a do it yourself journey by a long shot. I recommend this car service for this itinerary.

Hong Kong Car Service Reviews

Edward S.

President, Buena Tile, USA

Apr., 2019

Cross border transfers

Multiple HK cross border transfers organized for a large group. All very easy to arrange. Cars were all clean, punctual and hassle free. Will use again for future trips.

Hong Kong Car Service Reviews

Jeff G.,UK

Mar., 2019

HK Airport to Sheraton Dongguan

On time, nice car, and highly recommend.

 

Steve B.

Operations Engineering, Milwaukee Electric Tool,USA

Mar., 2019

Thank you for the wonderful welcome to Hong Kong. We received a text message from our Driver shortly after arrival, he introduced himself and provided clear instructions where to meet him. No complaints at all.

Hong Kong Car Service Reviews

Jeanette T., AUS

Mar., 2019

Macao to Hong Kong Airport via new Bridge

Very efficient and courteous on the phone when making and confirming reservation. The two drivers were also courteous and drove safely. A hassle free experience all round.

Hong Kong Car Service Reviews

Godfrey S. HK

Feb, 2019

They worked with me as I was 5 passengers but had large luggage and wasn’t sure if we would all fit into one van w/the luggage at Hong Kong’s Kai Tak Cruise Terminal. We agreed to arrange for one and that if we didn’t fit w/luggage they would call a taxi for us that we would pay for. I thought that was very accommodating of them. I got a call about 15 mins b/f our pick up time by the driver letting me know he was there. I also got a text telling me that he was there and where exactly to find him. We got delayed about 15-20 mins by the ship and when we got off the driver was waiting where he said he would be w/a sign w/our name. He did a great job making all the luggage fit and we were glad to all go into van and had a nice journey to our hotel. Would definitely use China Car Service again. Reliable, courteous and professional (taxi would have been much less expensive, but it was worth the peace of mind having someone waiting for us since I understand taxis can be hard to come by at this cruise terminal).

Hong Kong Car Service Reviews

Sharon G.

Verizon Digital Media Services, USA

Jan., 2019

Just a quick follow up regarding today's service in Dongguan.  The service went smoothly and the vehicle provided was in excellent condition.  I have always been satisfied with your service wherever I travel in China and will continue to use you for all of my travel requirements in China.

Regards,

Hong Kong Car Service Reviews

Tim D.

Manager, Key Solutions, USA

I wanted to follow up on today's experience with Dongguan Car Service. Today was the first time I had used your service and I have to say how impressed I was with your efficient booking facility as well as the driver and car. We will certainly be using you again!

Hong Kong Car Service Reviews

Matt H.

Sales Manager, Baosteel Group, UK

I just wanted to express how satisfied our COO was with the drivers service and punctuality during his recent trip to Dongguan. He was pleased with the driver he had several months ago-but he felt that Mr. Lu was above par and was extremely helpful.  I look forward to working with your company for future trips and will be recommending you to our other executives for future travel to China.
Thank you,

Hong Kong Car Service Reviews

Brittany B.

Administrative Assistant, USA